Privacy Policy
Doggy Days Out | Last updated: 8 March 2026
1. Who We Are
Doggy Days Out operates doggydaysout.co.uk. We are the data controller for personal data collected through this website. Contact us at hello@doggydaysout.co.uk.

2. What Data We Collect
We may collect the following personal data:
• Email address — when you subscribe, contact us, or register for an account
• Payment information — processed securely by Stripe (we never see or store your full card details)
• Location data — when you search for venues near you (used only to return relevant results)
• Usage data — pages visited, searches made, interactions with Woody (collected anonymously via analytics)

3. How We Use Your Data
We use your data to:
• Provide and improve our services
• Process your subscription and send receipts
• Send service-related emails (e.g. subscription confirmation, account updates)
• Respond to enquiries and support requests
• Improve the accuracy and relevance of Woody’s AI responses

We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time.

4. Legal Basis for Processing
We process your data on the following legal bases:
• Contract — to fulfil our subscription service
• Legitimate interests — to improve our services and prevent fraud
• Consent — for marketing communications and optional analytics

5. Third-Party Services
We use the following third-party services that may process your data:
• Stripe — payment processing (stripe.com/privacy)
• Brevo — email delivery
• Google Analytics / similar — anonymous usage analytics
• Google Places API — venue data enrichment

These services are subject to their own privacy policies. We only share data with third parties where necessary to provide our services.

6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you close your account or request deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.

7. Your Rights
Under UK GDPR you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (‘right to be forgotten’)
• Object to or restrict how we process your data
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@doggydaysout.co.uk. We will respond within 30 days.

8. Cookies
We use cookies to improve your experience on our site. These include:
• Essential cookies — required for the site to function
• Analytics cookies — to understand how visitors use our site (anonymised)
• Preference cookies — to remember your settings

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Payment data is encrypted and processed by Stripe — we never store card details on our servers.

10. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after changes are posted constitutes acceptance.

12. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

13. Contact Us
For any privacy-related questions, contact us at contact@doggydaysout.co.uk.